Questions and Answers
The questions we have received with in-depth responses from our support team.
- Why are my group filters not showing up in the transcripts?
- Can I set up multiple segments of people in a board and NOT have them see responses outside their segment?
- Do I have to set up a different discussion board for each task/day?
- Can I set up multiple discussion boards in one project?
- How to format Board Questions
- Can I display multiple media items in one question?
- How do I edit my responses?
- Can participants add text in a video response?
- How do I only see new entries since my last viewing?
- Can observers access a Board after it is closed?
- Can observers see the guide?
- Why does my Board say No Questions Available?
- How can I see a report of which participants have registered for a discussion board?
- Can observers post questions?
- Is there a limit to the number of observers I can have?
- How do I re-open my discussion Board after it has closed?
- Can I include links in my question text?
- Can my participants upload multiple files at a time?
- How to edit a question from Discussion area in a board?
- What is the maximum file size supported in Media on Boards and itracks Realtime?
- Do participants see questions sequentially or all at once?
- Editing a discussion board response
- How do I remove or disable a user?
- Can I allow my observers to download a transcript?
- How do my participants reply to a question?
- How do I post a private reply?
- Can I download a discussion guide from a Board?
- What are the file types I am able to upload to the itracks board to display as stimuli?
- How do I see a completion report of how many questions participants have answered?
- Can my participants answer follow-up questions when my project closes?