Project Settings for itracks Board

To access the project settings for an itracks Board project, navigate to the Board project within which you wish to edit the settings.

Once you access that project, you will find yourself on the Activities page. Click Edit Settings to access the settings for that particular project.

Here there are 3 areas as shown in the left-hand menu. 

General Settings - Here you can customize the participant-facing project name and participant and/or observer project welcome message if desired

Terms of Service - Here you can add custom Terms of Service or NDAs

itracks Board - This section contains all of the itracks Board functional settings for your project

 

 

General Settings 

Can Create Activities in this Project - This setting defines who can create activities in this particular Board project. The options are: Everyone, Internal Users Only, and Internal Technical Support Users Only.

Enable Participant Home Page - This setting defines whether the participant should land on the Home page when they click on the Board activity to join it.

Enable Observer Home Page - This setting defines whether the observer should land on the Home page when they join the Board activity.

Observers See User Activity - This setting defines whether the observers should see the participant activity on the Home page or not. It gives information about which participant logged in and who did not.

Home Page Message Title - This setting shows the Title of the Home page message. As shown, the default title of the Home page message is "Welcome to the Discussion!".

Home Page Message - This section contains the message that is displayed on the Home page when a user joins the Board.

Activity Not Open Message - This field shows the message to be displayed when a user (participant / observer) logs into their account and the Board activity is not yet open.

Activity Cancelled Message - This field shows the message to be displayed when a user (participant / observer) logs into their account and the board is cancelled.

Activity Closed Message - This field shows the message to be displayed when a user (participant / observer) logs into their account and the Board activity is closed.

User Disabled Message - This field shows the message to be displayed when a user (participant / observer) who has had their account disabled logs into the Board activity.

Discussion

Display All Topics - This setting controls whether the participants should see all the Topics, whether they have been posted or not. If enabled, the unposted topics will be greyed out for the participants, but they can still see them. 

Display Unposted Question - This setting controls whether the participants should see the upcoming questions, whether they have been posted or not. If enabled, the questions will be greyed out for the participant and they cannot answer them, but they can still see them.

Display New Posted Questions - By default, a Discussion Board is set to display all questions together at a time once they are posted/opened. In order to display one question at a time in a Discussion Board, go to Settings > Discussion > Navigation Options > Display New Posted Questions > Select the option "Only 1 at a time" from the dropdown. This way, the participant will only see one question at a time, and upon answering, can proceed to the following question by clicking the Next button.

Split New Post Counts - This is by default set to Yes. This setting is what splits the number of new posts between participants, moderator and observers with different speech bubble colours in the left navigation panel; black for participants, blue for moderators, and red for observers. 

If this setting is set to No, all new posts will appear as one number for all user types and there will be no speech bubble colour differentiation. 

Display Replies as New Posts - This setting controls whether each reply should be displayed as a new post or not. By default it is set to "No".

Allow Observers to Post Replies - This setting allows observers to post private replies to participant answers, which are only visible to Moderator and Project Managers. If this setting is set to "No", the observers will not be able to comment or post replies. 

Participants Can Edit Their Replies - This setting controls whether a participant can edit their posted response. By default, it is set to "No". They can post another reply to the same question, but cannot edit their original response that is submitted. 

Introduction Message - This field contains the Welcome or the Introduction message that the participant will see when they click on the Discussion tab in the Board. 

Questions Unavailable Message - This is the message which will be displayed to the participant if they have answered all the questions and there are no new questions available for them to answer.