Device Requirements

itracks' products are designed to leverage web-based technology, however, device specifications do play a role in ensuring browser compatibility. Provided a supported browser is installed, ensuring your system is above our minimum requirements will help to guarantee a seamless experience.

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Windows OS
Mac OS
Using a Mobile Device
Webcam
Microphone
Ethernet Adapter (Internet Connection Suggestion)

Windows

OS: Windows 8.1 or higher

CPU: 2.0 GHz Dual Core or higher

Memory: 4.0 GB RAM or higher

Storage: 3.0 GB available disk space or higher

Display Minimum: 1024 x 768 Check My Screen Size

Mac

OS: macOS 10.14 (Mojave) or higher

CPU: 2.0 GHz Dual Core or higher

Memory: 4.0 GB RAM or higher

Storage: 1.5 GB available disk space or higher

Display Minimum: 1024 x 768 Check My Screen Size

Using a mobile device

Please note, that not all projects allow for access using a mobile device. Please reach out to the recruiter if you have any questions.  

You will be required to download the itracks mobile app. Participant Instructions: Downloading and Logging in to the itracks Realtime Mobile App

For information on the minumum device information please check here - Mobile device minimum requirements for the itracks Realtime app

Peripherals

Most modern systems include built-in peripherals like webcams and microphones. In some cases, you may be required to supplement a system with external equipment.

Webcam

For activities that include video, a good quality webcam is required. We suggest using a webcam that is capable of at least 720p video.

Microphone

If a built-in microphone (in the computer system or external webcam you are using) is not sufficient, we suggest a USB headset that features a good quality mic. Even if the built-in mic is sufficient, you may want to consider upgrading your mic to provide greater sound isolation - especially if you are working in a noisy environment. It's important that you are heard loud and clear!

Note: We suggest using a wired headset. While there have been significant improvements with wireless technology, using a wired headset guarantees a consistent and reliable connection when it matters most. 

Ethernet Adapter

We always recommend using a hard-wired internet connection whenever possible. If your system has a built-in network jack, it can be used to supply a stable connection to your machine. If you are using a newer laptop that has limited I/O, a USB Ethernet Adapter may be required in order to provide a hard-wired connection to your device.