"The requested media is still being processed"

If, when previewing or sharing media that you have uploaded to your project, you are met with "The requested media is still being processed", we recommend re-trying in a few more minutes to allow the media to finish processing. Larger files may take longer to finalize processing.

If it has been some time and the same messaging is being displayed when you re-attempt to share the same media, reach out to [e-mail] to have the help desk investigate.