Enabling cell data usage on the itracks Board mobile app

By default, the itracks Board mobile app will only allow media and video uploads while on WiFi.  If you cannot access a WiFi network, you will want to adjust the app settings to allow cellular data usage.

Quick links for this article

iOS device instructions

Android device instructions

• Allow uploads on WiFi 
• Enable Background Data (should be enabled by default) 

iOS Devices

1. Go to the Settings  on your phone 
2. Scroll down on the Settings page until you find the itracks Board app
   
   
3. Once in the app settings, ensure that Cellular Media Upload slider is in the on position in the ENABLE MEDIA UPLOAD WITH CELLULAR DATA section
   
   

 

Android Devices

Allow uploads on WiFi 

1. When logged into an activity select the overflow icon at the top right of the Board app.
2. 
   
3. Ensure the Wifi Only checkbox  is not checked 
   
   

Enable Background Data (should be enabled by default) 

1. Search on your phone and locate the itracks Board app and long press the itracks Board icon
   
   
2. Select App info
   
3. Select Mobile data and Wi-Fi
   
   
   
4. Ensure Background data is enabled